Data innovation

user experience with artificial intelligence-based systems

Authors

DOI:

https://doi.org/10.5965/2316796310202021023

Keywords:

Experiência do usuário, Inteligência Artificial, Aprendizado de Máquina, Tecnologia, Design

Abstract

The purpose of this article is to reflect on the issues surrounding innovations based on artificial intelligence, from the point of view of UX Design. We seek to contextualize the growth of content, technological advances and the enhancement of data stored and processed at high speed. We deal with the innovation process and the user experience with interfaces based on artificial intelligence, technology on the rise, but with little maturity in the field of Design. A bibliographic review was carried out to generate reflections in a theoretical article. Challenges have been identified to improve the user experience with machine-based interfaces.

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Author Biographies

Cinthia Ruiz, PUC-Rio

Doutoranda em Design pela PUC-Rio, Brasil. Mestre em Artes Digitais pela UPF, Espanha. Tem experiência em UX Design, gerenciamento de projetos e gestão de equipes.

Manuela Quaresma, PUC-Rio

Doutora e Mestre em Design (M.Sc. e D.Sc.) pela PUC-Rio, Brasil. Atua como pesquisadora e professora do PPGDesign Design da PUC-Rio no Laboratório de Ergodesign e Usabilidade de Interfaces (LEUI).

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Published

2021-12-09

How to Cite

RUIZ, Cinthia; QUARESMA, Manuela. Data innovation: user experience with artificial intelligence-based systems. Human Factors in Design, Florianópolis, v. 10, n. 20, 2021. DOI: 10.5965/2316796310202021023. Disponível em: https://periodicos.udesc.br/index.php/hfd/article/view/18511. Acesso em: 22 dec. 2024.