RENZI, Adriano Bernardo; ALMEIDA, Olney. UX Heuristic evaluation of cross-channel interaction systems: first experimentations. Human Factors in Design, Florianópolis, v. 9, n. 17, p. 058–074, 2020. DOI: 10.5965/2316796309172020058. Disponível em: https://periodicos.udesc.br/index.php/hfd/article/view/2316796309172020058. Acesso em: 22 dez. 2024.